Tax Help Hawaii

Terms and Conditions

Tax Help Hawaii
Effective Date: September 29, 2026

Welcome to the Tax Help Hawaii website. By accessing or using this website, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use this website.

1. About Tax Help Hawaii

Tax Help Hawaii provides tax preparation, tax resolution, and related tax services to individuals and businesses.

Tax Help Hawaii is operated by Andrew Kai Hatchie Jr., IRS Enrolled Agent, and serves clients in Hawaii and throughout the United States.

Information provided on this website is intended to provide general information about our services and tax-related topics.

2. No Professional Relationship Created by Website Use

Visiting this website, submitting a contact form, calling our office, or requesting a consultation does not by itself establish a tax professional-client relationship with Tax Help Hawaii.

A professional relationship is established only after Tax Help Hawaii agrees to provide services and any required engagement agreement or other documentation has been completed.

3. General Information Only

Information on this website is provided for general informational and educational purposes and should not be considered individualized tax, legal, accounting, or financial advice.

Tax laws and IRS procedures can change, and the appropriate solution depends on each taxpayer’s individual circumstances.

You should not make financial, tax, or legal decisions solely based on information contained on this website.

4. No Guarantee of Results

Tax Help Hawaii works to help clients understand and resolve their tax matters; however, results cannot be guaranteed.

The outcome of any tax matter depends on numerous factors, including the taxpayer’s financial circumstances, tax history, eligibility, documentation, applicable tax laws, and decisions made by the IRS or other taxing authorities.

Descriptions of services such as Offers in Compromise, installment agreements, penalty abatement, lien or levy relief, innocent spouse relief, or other tax-resolution options do not mean that every taxpayer will qualify.

Past results do not guarantee similar results in another case.

5. IRS and Government Disclaimer

Tax Help Hawaii is an independent tax services business and is not affiliated with, endorsed by, or part of the Internal Revenue Service (IRS), the U.S. Department of the Treasury, or any other federal or state government agency.

References to the IRS or other government agencies on this website are provided solely to describe tax matters and services that Tax Help Hawaii may assist clients with.

6. Accuracy of Website Information

We make reasonable efforts to provide accurate and useful information. However, tax laws, regulations, procedures, forms, deadlines, and IRS policies may change.

Tax Help Hawaii does not warrant that every piece of information on this website will always be complete, current, or error-free.

7. User Responsibilities

When requesting services from Tax Help Hawaii, you are responsible for providing complete and accurate information.

You are responsible for reviewing documents, tax returns, financial information, and other materials prepared or submitted on your behalf and informing us promptly of errors or missing information.

You remain responsible for complying with applicable filing, payment, and other tax obligations unless otherwise specifically addressed in your engagement agreement.

8. Website Forms and Electronic Communications

Information submitted through our website may be transmitted electronically.

Please do not submit Social Security numbers, complete bank account information, passwords, credit card numbers, or other highly sensitive information through ordinary contact forms or unsecured email unless Tax Help Hawaii specifically provides an appropriate secure method for doing so.

Submitting a website inquiry does not guarantee acceptance as a client or representation before the IRS.

9. Fees and Services

Fees for professional services depend on the nature and complexity of the work requested.

Any specific fees, scope of services, payment requirements, responsibilities, or refund provisions applicable to a client engagement will be addressed separately through the applicable engagement agreement or other written agreement.

If there is a conflict between these website Terms and Conditions and a signed client engagement agreement, the terms of the client engagement agreement will govern the professional services covered by that agreement.

10. Intellectual Property

Unless otherwise indicated, the content of this website—including text, graphics, logos, photographs, page designs, and other original materials—is owned by or licensed to Tax Help Hawaii.

Website content may not be copied, reproduced, republished, distributed, or used for commercial purposes without prior written permission, except as permitted by applicable law.

11. Third-Party Websites

This website may contain links to third-party websites, including government websites and other resources.

These links are provided for convenience and informational purposes. Tax Help Hawaii does not control third-party websites and is not responsible for their content, security, availability, or privacy practices.

12. Limitation of Liability

To the extent permitted by applicable law, Tax Help Hawaii will not be responsible for losses or damages resulting solely from reliance on general information presented on this website or from the inability to access or use the website.

Nothing in these Terms and Conditions is intended to exclude or limit liability that cannot legally be excluded or limited.

13. Privacy

Use of this website is also subject to our Privacy Policy, which explains how we may collect, use, and protect personal information.

14. Changes to These Terms

Tax Help Hawaii may update these Terms and Conditions periodically.

Changes will become effective when the revised Terms and Conditions are posted on this website. The effective date at the top of this page will indicate when the terms were most recently updated.

15. Governing Law

These Terms and Conditions are governed by the laws of the State of Hawaii, without regard to conflict-of-law principles, except where federal law applies.

16. Contact Us

Questions regarding these Terms and Conditions may be directed to:

Tax Help Hawaii
Kula, Maui, Hawaii
Phone: 310-966-0266