Tax Help Hawaii

Privacy Policy

Tax Help Hawaii
Effective Date: September 29, 2026

Tax Help Hawaii respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, contact us, or request tax preparation or tax relief services.

Information We May Collect

When you contact Tax Help Hawaii, request a consultation, submit a website form, or become a client, we may collect information such as your name, telephone number, email address, mailing address, and information you voluntarily provide regarding your tax situation.

If you become a client, we may also receive financial and tax information necessary to provide services, including tax returns, income information, IRS or state tax notices, financial records, and other documents relevant to your matter.

Our website may automatically collect limited technical information such as your IP address, browser type, device information, pages visited, and referring website. Cookies and similar technologies may also be used to operate and improve the website.

How We Use Your Information

We may use information we collect to communicate with you, respond to consultation requests, provide tax preparation and tax resolution services, evaluate your tax situation, maintain client records, improve our website and services, prevent fraud or misuse, and comply with applicable legal and regulatory requirements.

Confidentiality of Tax Information

Tax Help Hawaii treats client tax and financial information as confidential.

We do not sell your tax information or personal information.

Information may be disclosed when necessary to provide services you have requested, when you have authorized us to do so, to trusted service providers assisting us in operating our business subject to appropriate confidentiality obligations, or when disclosure is required or permitted by law.

Information Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal and financial information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission, email system, or electronic storage method can be guaranteed to be completely secure. Please do not send highly sensitive information, such as Social Security numbers or complete financial account information, through an unsecured website form or ordinary email unless specifically instructed to do so.

The FTC recommends that businesses limit sensitive information to what is actually needed, restrict access, use secure transmission methods, and appropriately dispose of information when it is no longer required.

Cookies & Website Analytics

Our website may use cookies and analytics technologies to understand how visitors use the site and to improve website performance and user experience.

Cookies may store information in your browser that allows a website to recognize your device or remember certain information about your visit.

You may adjust your browser settings to limit or block cookies, although doing so may affect certain website features.

Third-Party Services

Our website may use third-party providers for services such as website hosting, analytics, scheduling, forms, communications, payment processing, or other business functions.

These providers may receive limited information necessary to perform their services. Their handling of information may also be governed by their own privacy policies.

Our website may also contain links to third-party websites. Tax Help Hawaii is not responsible for the privacy practices or content of those websites.

Children’s Privacy

Tax Help Hawaii’s website and services are intended for adults and are not directed toward children under 13.

We do not knowingly collect personal information online from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

Federal COPPA requirements apply to certain websites and online services that collect personal information from children under 13.

Data Retention

We retain personal and client information for as long as reasonably necessary to provide our services, maintain appropriate business and tax records, meet professional obligations, resolve disputes, and comply with applicable laws and regulations.

When information is no longer reasonably necessary, we may securely delete or dispose of it in accordance with our record-retention practices.

Your Choices

You may contact us to request that we update or correct personal information you have provided to us.

You may also request to stop receiving non-essential marketing communications from Tax Help Hawaii.

Certain information may need to be retained when required for legal, tax, regulatory, recordkeeping, or legitimate business purposes.

Changes to This Privacy Policy

Tax Help Hawaii may update this Privacy Policy periodically to reflect changes in our services, website practices, technology, or applicable requirements.

When changes are made, the updated policy will be posted on this page with a revised effective date.

Contact Tax Help Hawaii

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

Tax Help Hawaii
Kula, Maui, Hawaii
Phone: 310-966-0266